Grok Bot Phone Calls: Set Up Your First Call In 6 Steps (2026)

Grok Bot phone calls let one of your Bots ring a US business for you, run the conversation and report back, and the setup takes six steps.

The feature sits in xAI's chat and collaboration docs as of November 2026, under the heading "Have a Bot make a phone call".

The two examples xAI gives are booking a table and asking about an order.

Here's how I'd set it up so every call gets checked before it dials and filed after it ends.

If you'd rather have my team look at where an AI assistant fits in your business, book a free SEO strategy session and we'll map it with you.

What the phone call feature actually does

A Bot places an outbound call to a business, talks on your behalf and then tells you how it went.

You follow the whole thing on a call card inside the chat.

While the line is open, that card shows the call status and a live transcript.

From the card you can hang up, step in yourself, or answer a question the Bot can't.

When the call ends, the card keeps a transcript and a recording.

That's the full surface: an errand runner for calls you'd otherwise make yourself, not a dialler.

Before you start: country, app and plan

Three things have to line up first.

Country: phone calls work in the US only.
App: calls begin in the Grok Bot desktop app or on the phone app. The docs don't list the web for calls.
Plan: you need Grok Bot itself. On The X Subscription it comes with Premium, Super and Ultra, and Plus leaves it out, per the X Subscription page.

For the phone app, the mobile docs ask for iOS 18 or later, or Android 9 or later.

The docs don't tie calling to one specific plan beyond Grok Bot access, so treat it as part of the Bot, not an add-on.

Step 1: save the number in Vault, not in memory

Put the business's phone number where Grok Bot expects contact details to live.

The Bots docs say logins, cards and contact info such as addresses and phone numbers belong in Vault, not in memory.

Vault opens from Settings → Vault on desktop and on the phone, and its Contact info section holds names, addresses, phone numbers and emails.

Two details matter here.

Everything in Vault is available to every Bot on your account, and you can't lock an item to one Bot.

A teammate's shared Bot can't read your Vault entries at all.

So if you want the number pulled from Vault, ask one of your own Bots to make the call.

Step 2: write the call brief like a work order

A vague request gets a vague call.

Tell the Bot who to ring, why, what a good result looks like and what it must not agree to.

This is the shape I'd use:

Call <business name> (number saved in Vault).
Goal: find out whether order <order ref> has shipped and the delivery day.
You may share: my business name and the order ref.
Do not agree to: changes, upgrades or anything with a cost.
If they ask something you can't answer, send me the question.
After the call: a two-line summary plus the delivery day.

The last line matters because the Bot reports back after every call, and you want that report in a format you can scan in seconds.

If the Bot wants to hand the business extra details mid-call, the docs say it asks you first, so a clear "You may share" line keeps those interruptions rare.

Step 3: accept the calling terms once

The first time you ask for a call, the Bot puts the calling terms in front of you.

Part of those terms is your promise to stick to US businesses, plus people who have given consent to hear from you.

Pick Accept to carry on or Decline to back out.

Treat that line as the operating rule for the whole feature, not as small print.

It rules out cold calling, sales dialling and working through any list of numbers.

What's left is the calls you'd make yourself anyway: a supplier, a restaurant, a repair shop, a courier.

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Step 4: check the confirmation card, then press Call

Before every single call, the Bot shows who it's about to ring.

You press Call to go ahead or Cancel to stop.

The docs describe no way to skip this step, so plan on being at the screen for each call.

Check the name on the card and make sure it's the business you meant.

If the Bot picked the wrong entry or a branch in the wrong city, press Cancel and tighten the brief.

Step 5: run the live call from the card

Once the call connects, the card becomes your control panel.

Live transcript: the status and the conversation appear as they happen.
End call: hangs up straight away.
Take over: when this button shows, press it to join the line yourself. The card reads Connecting you… and then Transferred to you.
Question cards: if the business raises something the Bot can't handle, a card pops up with their question and a countdown. Type into Your answer and press Send, or press Skip.
Send this to your call?: since v0.79.2 on 5 November 2026, per the Grok Bot changelog, sharing text with a live call brings up this card, and you can edit the text before it goes.

The question card has a countdown for a reason: a real person is holding on the other end.

Keep the app open on whichever device you're watching from.

Step 6: pull the transcript and recording afterwards

When the call finishes, the card reads Ended next to the call's length.

Open it to read back the transcript or play the recording.

On desktop, the card's Call actions menu adds three more options: Copy transcript, Export transcript and Download recording.

I'd export the transcript for any call that settled something: a delivery day, a booking time, a quote you want in writing.

Then ask the Bot to file the outcome wherever you track that job.

Gotchas worth planning for

A few behaviours in the docs and changelog will catch you out if you don't expect them.

Phone alerts can lag. The notification docs say that while you're active in the desktop app, a Bot waiting on you pings your phone about 3 minutes later. On a live call that's too slow, so watch the card on the device you're using.
No answer is its own state. Since v0.79.3 on 6 November 2026, a busy or unreachable line shows No answer instead of Didn't go through.
Interruptions trim the transcript. When the other person cuts in, the transcript shows just the slice of the Bot's sentence that reached them.
Failed calls carry an ID. Unanswered and failed call cards offer Copy conversation ID, which is the thing to hand support.

Phone calls vs voice chat: two features, not one

Don't mix these up when you read the docs or skim the changelog.

With voice chat, you talk out loud in real time with one of your own Bots.

It runs one at a time, never in group chats, and tries to reconnect by itself if the connection drops.

A phone call is the Bot ringing an outside business for you.

Most changelog lines that mention voice calls are about voice chat; only the 5 and 6 November lines cover outbound phone calls.

	Voice chat	Phone call
Other end of the line	You	A US business
Where	Desktop and phone apps	Desktop and phone apps, US only
Before it starts	Start voice chat with an empty composer	Terms accepted once, then Call or Cancel every time
Afterwards	Voice chat card with length and full transcript	Ended card with transcript and recording

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Three call jobs to set up first

Start with low-stakes errands where the Bot gathers facts and you keep the decisions.

A plumber checking a part at a wholesaler

Save the wholesaler's number in Vault under Contact info.
Ask: "Call the wholesaler, ask if the valve on today's job sheet is in stock, and when I can collect it."
Check the name on the confirmation card and press Call.
If the counter asks for an account number the Bot doesn't have, answer it on the question card.
Read the summary, then export the transcript into the job file.

A salon owner chasing a product order

Paste the order reference and the supplier's name into the chat.
Ask the Bot to call the supplier and get the dispatch date, with no changes to the order.
Confirm the supplier's name on the card and press Call.
If the supplier offers a substitute product, the Bot comes back to you, or you press Take over and decide on the line.
Copy the transcript into the note you keep for that supplier.

An agency booking a table for a client lunch

Give the Bot the restaurant, the day, a time window and the party size.
Tell it which times it may accept and that anything else comes back to you.
Press Call once the card shows the right restaurant.
If the restaurant asks for a deposit or a card, skip the question card and take over yourself.
Afterwards, have the Bot post the confirmed time in your team chat.

If you want to see how members wire errands like these into a working Agent OS, the AI Profit Boardroom walks through it step by step.

For the wider set of jobs a Bot can take off your plate, see our Grok Bot for business guide.

What the docs don't cover yet

Plan around these gaps instead of guessing at them.

Call length, minute limits or how many calls you can place.
Which number or caller ID the business sees.
Whether the business is told it's speaking with an AI.
Which languages a call can run in.
How long recordings and transcripts are kept.
Whether a routine can place a call without you starting it.

If any of these matters for a particular call, take over or make that call yourself.

There's also no changelog entry announcing the feature, so I'm not putting a launch date on it.

House rules I'd keep for every call

One business per call, and only from your own request in the chat.
No cold calling, no sales dialling, no lists of numbers.
Only people who've agreed to hear from you, as the terms require.
The Bot gathers facts and confirms what you already approved; anything new comes back to you.
Save a standing rule to memory, such as "Before any phone call, show me the brief and who you'll call." The memory docs list rules you ask it to keep among the things a Bot saves.

For anything else your Bots do, keep Ask first rules on the actions that send data or spend money.

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FAQ: Grok Bot Phone Calls

Do Grok Bot phone calls work outside the US?

No. The docs say phone calls are available in the US only, and the calling terms limit you to US businesses and people who have consented to hear from you.

Can a Bot dial a number without me confirming?

No. Before each call the Bot shows who it will ring, and nothing happens until you press Call. Cancel stops it.

How do I join a call my Bot is running?

Press Take over on the call card when it appears. The card shows Connecting you and then Transferred to you.

Where do I find the call recording?

Open the call card after it ends to play the recording and read the transcript. On desktop, Call actions also offers Download recording and Export transcript.

Is a Grok Bot phone call the same as voice chat?

No. Voice chat is you talking live with your own Bot. A phone call is the Bot ringing an outside business for you.

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About Julian

I'm Julian Goldie, an SEO entrepreneur, author and founder of the AI Profit Boardroom, which has 3,400+ members.

I help business owners scale with AI agents, automation and SEO.

I've built a 7-figure SEO and link building agency, Goldie Agency, with a team of 70+ SEO experts.
I've grown a YouTube channel to 400,000+ subscribers.
I wrote "Link Building Mastery".
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Save the number in Vault, write a tight brief, press Call only after you have checked the card and file every transcript, and if you want a second pair of eyes on the plan, book a free SEO strategy session before you lean on Grok Bot phone calls.